VoidCat RDC

Federal Grant Automation Platform

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Privacy Policy

Last updated: January 2025

1. Information We Collect

Personal Information: When you register for our service, we collect your name, email address, and company information.

Usage Data: We track your grant searches, proposal generations, and subscription usage to improve our service.

Payment Information: Payment processing is handled securely by Stripe. We do not store your credit card information.

2. How We Use Your Information

• Provide and maintain our grant automation services

• Process payments and manage subscriptions

• Send important service updates and notifications

• Improve our platform and develop new features

• Provide customer support and respond to inquiries

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

Stripe: For payment processing (they have their own privacy policy)

Cloudflare: For hosting and security services

Legal requirements: When required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your information:

• All data is encrypted in transit and at rest

• Secure API authentication using API keys

• Regular security audits and updates

• Limited access to personal data by authorized personnel only

5. Your Rights

You have the right to:

• Access your personal information

• Update or correct your information

• Delete your account and associated data

• Opt out of marketing communications

• Export your data

6. Cookies and Tracking

We use essential cookies to:

• Maintain your login session

• Remember your preferences

• Analyze platform usage for improvements

We do not use tracking cookies for advertising purposes.

7. Data Retention

• Account data: Retained while your account is active

• Usage data: Retained for 2 years for service improvement

• Payment data: Retained as required by law (typically 7 years)

• Deleted accounts: Data removed within 30 days

8. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes via email or through our platform.

11. Contact Us

If you have questions about this privacy policy, please contact us:

• Email: privacy@voidcat.org

• Support: support@voidcat.org

• Address: VoidCat RDC, Federal Grant Automation Platform